We Are (Re) Opening! – MSK Sports Injury Clinic’s Guidelines for Your Safety
The time has eventually come, we are getting ready to open our doors at our Newcastle upon Tyne clinic for the first time since lockdown started.
Lockdown was put in place all over the world as a science backed way of limiting the spread of Coronavirus. This was mainly to stop our hospitals being overwhelmed and reduce overall case numbers.
The positive effect of lockdown was controlling the virus, the negative has been the impact on the economy and it’s now time for the whole world to start recovering.
It’s also time for you to start recovering as we aim to open on the 4th of July 2020.
Whilst closed, we have been undertaking all the necessary arrangements for making the clinic environment meet the new standards which are required for safety in the post COVID-19 era.
Hygiene and client safety has always been a top priority but Coronavirus has changed the way in which the world works – especially in regard to close contact and hygiene.
To ensure the clinic is prepared to the new standards in which the world must meet – we have performed a detailed risk assessment to identify any potential issues with our clinic and improve its safety and hygiene.
A deep clean of the clinic has been performed in preparation for re-opening and there will be more frequent deep clean sessions performed each week.
Payment for the foreseeable future will be via card payment only. This reduces the chance of spread of infection caused by money. We will only accept money in exceptional circumstances.
Purchase of PPE, cleaning products and temperature monitoring equipment have all been made in advance. You will be provided with PPE on arrival at the clinic.
The clinic has been prepared in line with social distancing recommendations to maintain distance from other people – this is outlined below.
Reduced facilities have also been a major change – this including the toilet at the clinic – please consider this on the day of your appointment.
Ventilation of all clinic rooms will be ensured with open windows or doors where possible to reduce the risk of airborne infection.
Guidelines, Recommendations & Covid-19 Risk Assessment
To guarantee safe opening, we are taking the advice of 2 separate governing bodies which are:
Both governing bodies released updates in May about return to clinic and face to face appointments.
Their guidance includes research and science backed safety procedures in order for you to be safe in clinic.
Their guidelines help us to provide safe and hygienic ways of delivering our massage, shockwave, acupuncture and other services without endangering yours or our health.
July 4th is the current date in which has been agreed for return to face to face appointments – this may be subject to change.
Based on all governing bodies recommendations there will be a questionnaire to screen each client who comes to the clinic which must be signed.
As a responsible therapy provider we will also encourage clients and our therapists to use the NHS test and trace service if they symptoms or know someone who has.
If you experience any symptoms or you are shielding/isolating – please do not consider booking an appointment.
Our New Patient Procedure
Please see our handy infographic about the simple steps we are taking to make your experience with us safe and hassle free.
This is our protocol for you attending clinic in July:
- Book appointment online or by phone
- Complete COVID-19 disclaimer prior to arriving at clinic
- Temperature taken on arrival with infrared contactless thermometer
- Medical grade PPE & appropriate hand hygiene provided for you
- Card Payment Only
Our New Therapist Procedure
Things have changed for the clinic – this is how we are keeping the clinic and ourselves safe:
- Therapist will have their temperature taken at the start of their shift with an infrared contactless thermometer
- Therapist will be using medical grade PPE (apron, mask, shield and hand sanitizer)
- 20 minutes period between clients - ensures no ‘crossover’ with others
- No waiting room / toilet facilities
- Disinfection of all surfaces and equipment between clients
MSK Sports Injury Clinic Newcastle has taken every measure to ensure our clinic will be COVID proof upon reopening – we DO NOT have any fabric surfaces where infection can remain. All surfaces in our clinic can be sanitised.
All our staff at MSK Sports Injury Clinic have completed the below training from the World Health Organisations and can be asked for upon request.
Keeping You Safe with Bioguard
Class-leading Hygiene, Cleaning and Infection-Control Products
Your safety is our priority and alongside our new clinic protocols – we have the best in hygiene technology. Bioguard is a market leading hygiene, cleaning and infection control company, specialising in sanitisation products. Bioguard has been testet to the highest British and Euoropean standards and is scientifically proven protection.
MSK Sports Injury Clinic Newcastle is now fully stocked with these products to ensure a clean, clinical and safe environment, Bioguard products offer these benefits:
- Alcohol free
- Eco friendly and non-hazardous
- User friendly and safe to use
- Superior cleaning and disinfection capabilities
- Can be used on virtually any surface
- Independently tested by leading testing authorities
- Effective under 30 seconds
We have taken every possible precaution allowing us to provide first class care in Newcastle by using hospital grade sanitisation products.
Booking an Appointment
You can book an appointment today via our website or you can call the clinic. It may be worth knowing that due to the 20 minute period between appointments our capacity may be lower than usual.
If you would like an appointment within the first few weeks of re-opening, it would be advisable to secure your booking now.
We appreciate all of our clients and would like to thank them for their patience and loyalty. As time passes we are sure that the day to day running of the clinic will return to normal.
Until then, we have your safety and best interests in mind.
Thank you – MSK Sports Injury Clinic Newcastle.Book Now